At Bima Buy, we constantly endeavour to offer a superior and enhanced customer experience. We treat all our interaction with our customers with high sensitivity & accuracy. If you have any queries or concerns or need any kind of assistance, feel free to reach out to us. We are committed to resolving your queries in the least possible time with utmost care.
If you have concern, complain or a query you can raise it by the following means:
Customer Support Email: A customer can raise a complaint by dropping a mail at the email address: support@bimabuy.in
Zoom Insurance Brokers Pvt. Ltd.
Zoom House, D-104,
Phase V, Udyog Vihar,
Gurgaon – 122001 (Haryana)
Tel - 0124 - 420 3751
Email : grievance@zoominsurancebrokers.com
We will assess the nature of the complaint and revert to you in the minimum time possible. All that you should know is we care and we are there to sort out any concern that you have.
Submitting your complaint to the Bima Buy complaint’s team will not affect your right to submit your complaint to the Grievance Redressal Officer of the concerned insurance company & Insurance Ombudsman as per provisions of IRDAI(Protection of Policyholder’s Interest) Regulation 2017, should you not be satisfied with Bima Buy’s response.